Zendesk

Thank You Machine

Purpose: The Thank You Machine was an online brand campaign that Zendesk used to promote empathy and appreciation within the customer support industry.

• Concept: The digital experience was designed to help people appreciate those who provide help to others. In a world of automated customer service, Zendesk sought to stand out by emphasising the human element of support.

• Campaign goal: The campaign aimed to be charming and quirky, aligning with Zendesk's brand identity, and highlighted the importance of customer relationships.

  Illustrations: Nous Vous
  Project role: Brand Designer at Zendesk
  Input: Branding / Campaign / Social Media
  Year: 2020
  Awards: Lovie Awards Winner, Webby Awards Winner, Shorty Awards Winner